Privacy Policy
Last updated: July 18, 2026
Lumen Innovation LLC ("Lumen Innovation," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit lumeninnovation.com, how we use it, and the choices you have.
Information We Collect
We collect information only when you voluntarily provide it through our contact form. This includes:
- Name and email address — to respond to your inquiry.
- Message content — the details you share about your project or question.
- IP address — collected automatically for spam prevention purposes.
We do not collect payment information directly. Any billing is handled through Stripe, which operates under its own privacy policy.
How We Use Your Information
Information you provide is used solely to:
- Respond to your inquiry or proposal request.
- Add you to our email newsletter if you opt in (you can unsubscribe at any time).
- Prevent spam and abuse on our contact form.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We use the following third-party services that may process your data under their own privacy policies:
- Mailchimp — email newsletter management for opted-in subscribers.
- Google Analytics — anonymous usage statistics (pages visited, session duration). No personally identifiable information is shared.
- Google reCAPTCHA — spam prevention on our contact form.
- Stripe — payment processing for clients. We never see or store full card numbers.
Cookies
This site uses a small number of cookies:
- Session cookie — maintains your session while browsing. Deleted when you close your browser.
- CSRF token — protects form submissions from cross-site request forgery attacks.
- Google Analytics cookies — anonymous analytics. You can opt out via Google's opt-out tool.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request correction or deletion of your personal data.
- Unsubscribe from email communications at any time using the link in any email we send.
To exercise any of these rights, email us at chris@lumeninnovation.com.
Changes to This Policy
We may update this policy as our practices change. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.